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Team CallJoy

  • Total activity 93
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Activity overview

Latest activity by Team CallJoy
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    Team CallJoy created an article,

    Forwarding from Google Voice to CallJoy

    tl;dr Unfortunately, Google Voice numbers cannot be forwarded to CallJoy numbers.    Perhaps you’re a business that’s had the same phone number for years and the idea of changing it feels risky. In...

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    Team CallJoy created an article,

    Demo CallJoy

    Call: (415) 209-5900 To get a quick sense of what the CallJoy agent experience would be like for your callers, you can just give us a call and say "demo". Our CallJoy agent can give you more inform...

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    Team CallJoy created an article,

    Languages supported by CallJoy

    At this time, CallJoy supports only English language and is available to only United States-based customers and businesses.    If CallJoy is not available to you at this time because of language an...

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    Team CallJoy created an article,

    CallJoy Terms of Use

    CallJoy is a Google product and by using CallJoy, you must comply with the Google Terms of Service. The Google Privacy Policy sets out how we handle your data. You must also comply with the CallJoy...

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    Team CallJoy created an article,

    CallJoy Acceptable Use Policy

    CallJoy Acceptable Use Policy Last updated December 18, 2019 Our policies play an important role in maintaining a positive experience for our users. Please follow this policy when using CallJoy. Wh...

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    Team CallJoy created an article,

    Call Action for booking appointments

    In the Call Actions screen, you will see a number of templated request types. These re common request types that your agent will be ready to address as soon as you sign up for CallJoy. Cool! For mo...

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    Team CallJoy created an article,

    Media Relations & Press information

    Press Overview What's new? General questions Pricing Security & Privacy Download the CallJoy media kit with logos and images Overview What is CallJoy? CallJoy helps local small businesses g...

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    Team CallJoy created an article,

    Using Insights to improve your Agent

    This new version of CallJoy Insights provides more information than ever about your call and text data, provided on a week-by-week basis.    Your headline metrics include total calls, ratio of call...

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    Team CallJoy created an article,

    Measuring the Agent's success

    The newly improved Insights page provides headline metrics, including the number of calls your agent was able to handle. This will give you a general sense of how good of a job your agent is doing ...

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    Team CallJoy created an article,

    Knowing what Request Types to use

    In the Call Actions screen, you will see a number of templated request types. These are common request types that your agent will be ready to address as soon as you sign up for CallJoy. Your agent ...