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Team CallJoy

  • Total activity 97
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Activity overview

Latest activity by Team CallJoy
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    Team CallJoy created an article,

    What is CallJoy?

    CallJoy helps local small businesses grow by providing an always available virtual phone agent which automates common consumer requests and reports on the customer service experience. By using Call...

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    Team CallJoy created an article,

    Call Actions Overview

    Get an overview of how Call Actions work in the video below:

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    Team CallJoy created an article,

    Forwarding from Google Voice to CallJoy

    tl;dr Unfortunately, Google Voice numbers cannot be forwarded to CallJoy numbers.    Perhaps you’re a business that’s had the same phone number for years and the idea of changing it feels risky. In...

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    Team CallJoy created an article,

    Demo CallJoy

    Call: (415) 209-5900 To get a quick sense of what the CallJoy agent experience would be like for your callers, you can just give us a call and say "demo". Our CallJoy agent can give you more inform...

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    Team CallJoy created an article,

    Languages supported by CallJoy

    At this time, CallJoy's app and agents are solely English-based and only available to United States-based customers and businesses. Having said that, our text-transcriptions automatically detect yo...

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    Team CallJoy created an article,

    CallJoy Terms of Use

    CallJoy is a Google product and by using CallJoy, you must comply with the Google Terms of Service. The Google Privacy Policy sets out how we handle your data. You must also comply with the CallJoy...

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    Team CallJoy created an article,

    CallJoy Acceptable Use Policy

    CallJoy Acceptable Use Policy Last updated December 18, 2019 Our policies play an important role in maintaining a positive experience for our users. Please follow this policy when using CallJoy. Wh...

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    Team CallJoy created an article,

    Call Actions for booking appointments

    In the Call Actions screen, you will see a number of templated Call Actions. These are common request types that your agent will be ready to address as soon as you sign up for CallJoy. For more on ...

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    Team CallJoy created an article,

    Media Relations & Press information

    Press Overview What's new? General questions Pricing Security & Privacy Download the CallJoy media kit with logos and images Overview What is CallJoy? CallJoy helps local small businesses g...

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    Team CallJoy created an article,

    Using Insights to improve your Agent

    CallJoy Insights provides more information than ever about your call and text data, provided on a week-by-week basis.  Your headline metrics include total calls, ratio of calls answered, and textba...